MOVE Academy’s Protocol for COVID-19

MOVE Academy’s Protocol for COVID-19

Updated: 15 May 2021

Dear all,

We are highly committed to your safety and wellbeing at MOVE.

In response to the evolving COVID-19 situation, below are the measures we are taking and how they might affect you and your experience at MOVE:


  • Physical classes are defined as MOVE Academy’s classes or other programmes (e.g. Birthday party, corporate event, workshops, etc) taking place indoors at our premises (e.g. Kraken Gym, Teadent Space), or outdoors at an allocated public space.
  • Online classes are defined as MOVE Academy’s classes or other programmes that are live-streamed via Zoom over the internet.

15 May 2021 Updates

Hi everyone, for the safety and peace of mind for our community during this crucial period, here are some changes that will be enforced between 16 May to 13 June 2021 (both dates inclusive) in response to the latest advisory from Sport Singapore on 14 May 2021.

Indoor Venue Closures

Kraken Gym and Teadent Space will remain temporarily closed from 16 May to 13 June 2021. Affected classes at these venues will be adapted or suspended accordingly, as detailed below.

Physical Classes Suspended, Workshops to be moved Online

  1. Physical classes will be temporarily suspended during this period, and will resume after 13 June
    Existing reservations for the following classes during this period will be cancelled and credits will be returned to students’ accounts.

    1. Parkour Outdoor (Kids / Adults / Phoenix / Special Needs) at Bishan, Holland Village and Clarke Quay
    2. Parkour & Flips Indoor (Kids / Adults) at Kraken Gym
    3. Fluid Strength at Teadent
    4. Mobility: Full Body at Teadent
    5. Gymnastics Rings at Teadent
    6. Handstand Intermediate at Teadent
    7. Capoeira at Yan Kit Playfield
  2. Term classes will temporarily pause, and will resume after 13 June
    Existing reservations for the following term classes during this period will be adjusted to resume after 13 June.

    1. Parkour (Adults) Beginner
    2. Parkour (Phoenix) Beginner
    3. Speed Parkour (Adults) All Levels
    4. Parkour & Flips (Kids) All Levels
    5. Mobility: Ground Flow (Adults) All Levels
    6. Mobility: Middle Splits & Pancake (Adults) All Levels
    7. Handstand (Adults) Beginner
  3. Playing with Movement Workshop, and Hello, Pain Workshop at Teadent
    These workshops will be conducted Online on Zoom.

Online classes available

  1. Mobility: Full Body (Adults) All Levels
    Learn to move better through various joints in your body, feel better, get out of pain and continue to enjoy doing what you love.
    Fri 10am and 6.30pm. By Coach Charis.
  2. Handstand (Adults) All Levels
    Focus on how to properly load your joints and linking of your kinetic chain, aka your core for good handstand practice.
    Thu 7pm. By Coach Jay.
  3. Gymnastics Rings
    Jay will be going through step by step in a progressive manner to build your understanding of the Gymnastics Rings. Find out more >
    Wed 10.30am. By Coach Jay.

We may introduce other Online classes and activities from time to time during this period. Stay tuned!

What happens to your Pass Credits

  1. Kraken Pass Expiry Extension
    All unused valid Kraken Passes purchased before 8 May 2021 will have their expiry extended by an additional 30 days. You will be notified about the new expiry date by MOVE via WhatsApp.
  2. Regular Pass Expiry Extension
    All unused valid Regular Passes purchased before 16 May 2021 will have their expiry extended by an additional 30 days.
  3. Pass Credit Conversion or Transfer
    – Conversion between your existing Kraken / Regular / Online class credits are allowed, according to their value.
    – You may choose to give away your credits to someone.
    – Please reach out to MOVE via WhatsApp (87817036), or email (hello@moveacademy) to arrange this.

May – June Holiday Camp Changes

Camp Booking Reschedule / Cancellation due to tightened measures
Camps on week of 31 May to 11 June will not proceed. Over the coming days, affected customers will be notified via email and WhatsApp, and be given option to:

  1. Reschedule their camp booking to a later date (within the summer holidays in late June and July, or future holidays)
  2. Cancel their camp booking and receive a full refund

That’s all for now. Please feel free to reach out to MOVE via WhatsApp (87817036), or email (hello@moveacademy) if you have any questions.

Stay safe!

— End of 15 May 2021 updates —

1. Conditions to stay away from physical classes and events

For the consideration of your fellow classmates and coaches, please DO NOT attend MOVE’s physical classes and events for at least 14 days if:

  • You have recently travelled to any places outside of Singapore in the past 14 days
  • You are in close contact* with someone who has been suspected or laboratory-confirmed with the COVID-19, or who has been issued Stay Home Notice by the Ministry of Health
    *Close contact is defined as: Being within 2 metres of a person for a prolonged period of time of at least 15 minutes; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or an enclosed room with that person
  • You are feeling unwell, having fever (body temperature 37.5 degree centigrade and above), running nose, coughing, or other respiratory symptoms.
  • You are issued an Isolation / Quarantine Order / Stay Home Notice by the Ministry of Health
  • You are quarantined as a suspect case
  • You have been diagnosed with the COVID-19

If you fall under any of the categories above, please submit a request for consideration to extend your pass expiry date to us, with supporting documents attached, such as your travel itinerary, medical certificate, doctor’s note, letter from the relevant authorities, etc.

2. MOVE’s rights to refuse entry to physical classes

Students who display symptoms of illness outlined above or suspected to be in one of the conditions above will be refused from attending our physical classes, and pass credits will be returned in these cases. We are happy to work with you on a case-by-case basis. Safety first!

3. Protocol for physical class experience to ensure students’ and coaches’ safety

Please follow these steps strictly if you are attending our physical class:


Before class

  1. Have your TraceTogether token or app with you at all times (before, during and after class – up to 10m away from you if you’re not carrying it with you)
  2. Students attending Outdoor class: Bring your own hand sanitiser to class
  3. Parents/Guardians may only drop their children before class and pick them up after class. Throughout the class, they must be physically away (at least 10m) from the entire group class


Arrival at class location (up to 10 mins before class)

  1. Keep your mask on. Maintain at least 1m safe distance from others while you are queuing or waiting
  2. Check-in via SafeEntry
    1. Kraken Gym / Teadent: Scan the QR code at the door with your smartphone
    2. Outdoor: Scan the QR code provided by the coach
  3. Take your temperature
    1. The coach will check your temperature with their forehead thermometer and whether you appear unwell
  4. Wash / sanitise your hands
    1. Kraken Gym: You may use the restroom soap for washing
    2. Teadent: You may use the hand sanitisers near the door for sanitising
    3. Outdoor: Use your own hand sanitiser for sanitising


During class

  1. Take your mask off only during class activity period. Have your mask kept in your own pocket or bag.
  2. Maintain 2m safe distance from others for static class activity (warm-ups, cool down, breathing exercises, etc), and 3m safe distance for dynamic and high movement / intensity class activity (running, jumping, crawling, rolling, etc).
  3. Stick to your own group of five students throughout the class. Do not mingle with other group(s). Each group shall be at least 3m from other groups.
  4. Your coach may occasionally spot you within 1m safe distance. Otherwise they will largely be at least 3m away from you.
  5. Your coach will be reminding you to maintain safe distance and stick to your own group throughout the activity.


After class

  1. Put your mask on promptly
  2. If you are at Kraken Gym, help to wipe down some of the equipment you have used with disinfectant provided by the coach.
  3. Wash / sanitise your hands
  4. Check-out via SafeEntry


4. What happens to existing Passes and Memberships

  • Conversion between your existing Kraken / Regular class credits and Online class credits are allowed, according to their value. Please reach out to us to arrange this.

5. Classes may be cancelled, or moved to online or outdoors depending on the situation

We may at any time cancel classes, or move them online or outdoors depending on the COVID-19 situation in Singapore. We will continue to monitor guidance issued by the Ministry of Health and Sports Singapore, and act accordingly.

Meanwhile, please continue to practise safe distancing if you’re out, and adopt good personal hygiene practices (See Health Advisory from Ministry of Health for more info). Do not speculate or spread misinformation.

Please feel free to reach out to MOVE via WhatsApp (87817036), or email (hello@moveacademy) if you have any questions.

Stay calm, stay safe and keep moving!