MOVE Academy’s Protocol for COVID-19

MOVE Academy’s Protocol for COVID-19

Updated: 23 Dec 2020

Dear all,

We are highly committed to your safety and wellbeing at MOVE.

In response to the evolving COVID-19 situation, below are the measures we are taking and how they might affect you and your experience at MOVE:


  • Physical classes are defined as MOVE Academy’s classes or other programmes (e.g. Birthday party, corporate event, workshops, etc) taking place indoors at our premises (e.g. Kraken Gym, Teadent Space), or outdoors at an allocated public space.
  • Online classes are defined as MOVE Academy’s classes or other programmes that are live-streamed via Zoom over the internet.

1. Conditions to stay away from physical classes and events

For the consideration of your fellow classmates and coaches, please DO NOT attend MOVE’s physical classes and events for at least 14 days if:

  • You have recently travelled to any places outside of Singapore in the past 14 days
  • You are in close contact* with someone who has been suspected or laboratory-confirmed with the COVID-19, or who has been issued Stay Home Notice by the Ministry of Health
    *Close contact is defined as: Being within 2 metres of a person for a prolonged period of time of at least 15 minutes; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or an enclosed room with that person
  • You are feeling unwell, having fever (body temperature 38 degree centigrade and above), running nose, coughing, or other respiratory symptoms.
  • You are issued an Isolation / Quarantine Order / Stay Home Notice by the Ministry of Health
  • You are quarantined as a suspect case
  • You have been diagnosed with the COVID-19

If you fall under any of the categories above, please submit a request for consideration to extend your pass expiry date to us, with supporting documents attached, such as your travel itinerary, medical certificate, doctor’s note, letter from the relevant authorities, etc.

2. MOVE’s rights to refuse entry to physical classes

Students who display symptoms of illness outlined above or suspected to be in one of the conditions above will be refused from attending our physical classes, and pass credits will be returned in these cases. We are happy to work with you on a case-by-case basis. Safety first!

3. Protocol for physical class experience to ensure students’ and coaches’ safety

Please follow these steps strictly if you are attending our physical class:


Before class

  1. Have your TraceTogether token or app with you at all times (before, during and after class – up to 10m away from you if you’re not carrying it with you)
  2. Students attending Outdoor class: Bring your own hand sanitiser to class
  3. Parents/Guardians may only drop their children before class and pick them up after class. Throughout the class, they must be physically away (at least 10m) from the entire group class


Arrival at class location (up to 10 mins before class)

  1. Keep your mask on. Maintain at least 1m safe distance from others while you are queuing or waiting
  2. Check-in via SafeEntry
    1. Kraken Gym / Teadent: Scan the QR code at the door with your smartphone
    2. Outdoor: Scan the QR code provided by the coach
  3. Take your temperature
    1. The coach will check your temperature with their forehead thermometer and whether you appear unwell
  4. Wash / sanitise your hands
    1. Kraken Gym: You may use the restroom soap for washing
    2. Teadent: You may use the hand sanitisers near the door for sanitising
    3. Outdoor: Use your own hand sanitiser for sanitising


During class

  1. Take your mask off only during class activity period. Have your mask kept in your own pocket or bag.
  2. Maintain 2m safe distance from others for static class activity (warm-ups, cool down, breathing exercises, etc), and 3m safe distance for dynamic and high movement / intensity class activity (running, jumping, crawling, rolling, etc).
  3. Stick to your own group of five students throughout the class. Do not mingle with other group(s)
  4. Your coach may spot you from a 2m to 3m safe distance


After class

  1. Put your mask on promptly
  2. If you are at Kraken Gym, help to wipe down some of the equipment you have used with disinfectant provided by the coach.
  3. Wash / sanitise your hands
  4. Check-out via SafeEntry


4. What happens to existing Passes and Memberships

  • Conversion between your existing Kraken / Regular class credits and Online class credits is allowed, according to their value. Please reach out to us to arrange this.
  • Legacy Unlimited Membership can be used to attend any of the classes

5. Classes may be cancelled or moved to online depending on the situation

We may at any time cancel classes or move them online depending on the COVID-19 situation in Singapore. We will continue to monitor guidance issued by the Ministry of Health and Sports Singapore, and act accordingly.

Meanwhile, please continue to stay home as much as you can, practise safe distancing if you’re out, and adopt good personal hygiene practices (See Health Advisory from Ministry of Health for more info). Do not speculate or spread misinformation.

Stay calm, stay safe and keep moving!